Help center
Towcore Support
Help with the Towcore driver app and towing-management platform, from people who know the product.
Email support
Tell us what went wrong.
We aim to respond within 1–2 business days.
What we can help with
- Signing in or accessing your driver account.
- Location, background-location, or camera permissions.
- Job assignments, routes, and status updates.
- Pairing a driver with the correct truck.
- Uploading job photos or adding notes.
- Quotes, line items, and payment-status issues.
What to include
To help us investigate quickly, include:
- Your Towcore account email and company name.
- Your device type and whether you use iPhone or Android.
- A clear description of the issue and what you expected.
- The job number, error message, or screenshot, if relevant.
Never send your password or payment-card information.
Privacy and data requests
Review how Towcore handles personal information and learn about your privacy choices in our Privacy Policy.
Contact
Aspire Technologies, Inc. dba Towcore
support@towcore.io
Towcore provides software to towing operators; we do not dispatch towing services or provide roadside assistance. For an active job, contact your dispatcher or towing operator directly. For an emergency, contact local emergency services.